Channel management

Learn effective strategies for managing distribution channels to optimize sales and improve relationships with key partners in the supply chain.

 

This article will show you how to gain a comprehensive overview of all the channels created.

To access the "Channels" section:

1️⃣ Click on your profile icon in the top-right corner of the screen.

2️⃣ Go to Admin.

3️⃣ From there, select the "Channels" option.
 

Capture d’écran 2024-12-24 à 11.18.34

 

Capture d’écran 2025-01-16 à 16.24.53
 

Get a comprehensive overview of your channels

Instead of checking the analytics of each individual channel, you can navigate directly to this section for an overview of all your channels. This will show you details like the number of admins, users, articles read, and articles per channel. You can also easily see which section each channel belongs to, making management simpler.

This section provides an overview, rather than editing options. To make more changes, go to your channel’s settings (see the "Channel Experience" category).

However, you can click on the number in the admin or user section, which will redirect you to the "Members" section of your channel (see the "Channel's members" article). In this section, you can manage the members allowed in the channel.

Additionally, if you have the right to edit a channel, the channel name will be clickable. Clicking it will redirect you to the "About" section of the channel, where you can view and edit the description and query (see the "Access a channel's information" article).

What you can do in the Admin "Channels" section:

1️⃣ Search for a specific channel: Use the search bar to find insights for a particular channel.

2️⃣ Organize your channels: Use the dropdown to filter by channel type:

  • All channels
  • Public channels
  • Private channels

3️⃣ Delete channels:

  • Delete a single channel by clicking the trash icon at the end of its row and click on "Delete".
  • Delete multiple channels by selecting them and then clicking the trash icon below the search bar and click on "Delete".

4️⃣ Edit the view:

  • Use the dropdown at the bottom to choose how many channels you want to display at once (10, 20, 50, 100).